What are the NeatTuck tiers?
NeatTuck has five tiers, and they are Community, Student, Prime, Business, and Blaque. All of our tiers are subscription based excluding our Community tier.
Community tier requires no subscription, with an a-la-carte freestyle convenience that allows you to pay per garment with a minimum request rate.
Student tier is by subscription and includes 1 wash per month with a maximum of 10 garments per request. Qualifications consist of a verified currently enrolled school ID, an age restriction not exceeding 29, and a verified .edu email address.
Prime tier is by subscription and includes 4 washes per month, with a maximum of 10 garments per request. It also includes a complimentary loaner garment.
Business tier is by subscription and includes 4 washes per month, with a maximum of 10 items per request. It also includes two loaner garments, expedited request handling, and dry cleaning.
Blaque tier is by subscription and includes 4 washes per month, with a maximum of 10 items per request. It also includes emergency replacement garments, priority request handling, optional BitCoin payments, and the User will be matched only with experienced Washers.
***What are Emergency Replacement Garments?
Emergency replacement garments are exclusive to the Blaque tier and are purchased as replacements for any clothing mishaps that may occur throughout the day.
***What are Loaner Garments?
Loaner garments are only available in the Prime and Business tier and are meant as a temporary solution while NeatTuck Washers tend to your stained or damaged articles of clothing. To receive a loaner garment, Users must first request an experience, i.e wash & fold, mend, etc., and once your request is complete, the loaner garment must be returned to the Washer upon receiving your garments.